FAQ — Kalendit
Help & FAQ

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Everything nurseries and educators need to know about Kalendit — from how the platform works to compliance, pricing and getting started.

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General
5 questions
Is Kalendit an agency? +

No. Kalendit is a workforce management platform — not a staffing agency. We don’t employ the educators, we don’t set the pay rates, and we don’t take a cut of the educator’s hourly pay.

The key difference: an agency profits when you can’t fill shifts yourself. Kalendit gives you the technology to manage your own workforce — and access a vetted educator pool as a safety net, not a first call.

You set the rates. You choose who works in your nursery. You control the staffing.
Who is Kalendit for? +

Kalendit serves two groups:

  • Nurseries and early years settings — from single-site settings to multi-site groups — who want to manage their bank staff more efficiently and reduce agency spend.
  • Nursery educators and childcare assistants — from Level 3 practitioners to nursery assistants without formal qualifications — who want flexible, well-paid childcare work.
Where does Kalendit operate? +

Kalendit is UK-based. Shift availability is currently highest in London and the South East, with the network expanding nationally. Nurseries outside this area can still register — and educator availability in their region will grow as the network expands.

How is Kalendit different from a traditional agency? +

The fundamental difference is who benefits when you can’t fill a shift yourself. An agency profits from that gap — the more dependent you are on them, the more they earn. Kalendit inverts that model.

  • Agency markup: typically 40–60% on top of educator pay. Kalendit fee: 20–23% transparent platform fee.
  • Agency hours: business hours only. Kalendit: 24/7 in-app posting.
  • Agency compliance: held by the agency. Kalendit: centralised, searchable, yours.
  • Your bank staff: ignored by an agency. On Kalendit: notified first, every time.
How do I get in touch with the Kalendit team? +

For nursery enquiries and demo bookings: use our contact form or book a slot directly in Sophie’s calendar.

For educator support: email ops@kalendit.com — we aim to respond within one business day.

You can also reach us on WhatsApp: +44 7526 594 554

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For Nurseries
7 questions
How quickly can my nursery get started? +

Most nurseries are approved and posting their first shift within 24 hours of submitting their documents. The registration process takes around 15 minutes.

Documents you’ll need:

  • Current Ofsted Certificate
  • Public Liability Insurance
  • Employer Liability Insurance
No credit card required to register. No commitment until you post your first shift.
Can I add my existing bank staff to Kalendit? +

Yes — Bstaff is included free with every nursery account. It lets you add your existing bank staff to a central pool, notify them automatically when shifts come up, and deploy them across all your sites. They see the shift, accept on the app, and you’re notified instantly.

Your bank staff are always notified first — before any external Kalendit educator. This means they get more hours, and your external spend goes down.

What happens if my bank staff can’t cover a shift? +

If none of your bank staff can cover, the shift automatically opens to the wider Kalendit educator pool. Every educator in that pool is pre-vetted: DBS-checked, qualifications verified, referenced and safeguarding-trained before their first shift.

You see their full profile — including ratings from previous nurseries — before confirming the booking.

Does Kalendit work for multi-site nursery groups? +

Yes — Kalendit is built for multi-site operators. The group dashboard gives you a single view of shift coverage, educator availability, compliance and spend across all your nurseries. Bank staff can be deployed across sites rather than being siloed within one location, which significantly increases utilisation.

Kido Nurseries — a 20-site group — uses Kalendit and saw 3× more bank staff bookings after switching from their previous fragmented approach.

Can I offer permanent roles to educators I’ve worked with through Kalendit? +

Yes — with no conversion fee. This is one of the most important differences from a traditional agency. If you’ve worked with an educator through Kalendit and want to offer them a permanent role, you can do so directly and there is no recruiter fee payable to Kalendit.

Temp-to-perm is built into the platform — not charged as an extra.
Is there a minimum commitment or contract? +

No. Kalendit is fully pay-as-you-go. You only pay when a shift is confirmed and completed. There’s no subscription, no minimum spend, no lock-in and no notice period. You can pause or stop using the platform at any time.

What qualifications do I need to specify when posting a shift? +

When posting a shift you select the minimum qualification level required:

  • Level 3 or above — qualified practitioner, ratio-qualifying
  • Level 2 — ratio-qualifying in most settings
  • Nursery assistant — support role, not ratio-qualifying

Only educators who meet or exceed your specified level will see and be able to accept the shift.

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For Educators
7 questions
Do I need a childcare qualification to join? +

No formal qualification is required to apply. Many nurseries on Kalendit need nursery assistants for ratio support, mealtimes and general help — roles that don’t require a Level 2 or 3.

You will need:

  • An enhanced DBS check
  • Right-to-work documentation
  • Two professional or character references
  • Paediatric First Aid certificate
If you have experience with children — paid or unpaid — apply. We’ll tell you what roles are available at your level.
How much can I earn? +

You can earn up to £160 per day. The pay rate is agreed between you and the nursery before you accept any shift — you always see what you’ll earn before committing.

Typical rates on the platform:

  • Level 3 or above: £13–16/hr depending on setting and location
  • Level 2: £11–13/hr
  • Nursery assistant: £10–12/hr

Unlike working through an agency, Kalendit does not take a cut from your hourly pay. The fee is paid by the nursery, not deducted from your earnings.

How quickly will I be approved and start getting shifts? +

Once you’ve submitted all your documents via the app, our team reviews them — usually within 24 hours. Once approved, you’ll start seeing shifts matching your profile in your feed.

Responding quickly to shift notifications significantly increases the shifts you secure. Having push notifications turned on is essential.

I don’t have a DBS certificate yet — can I still apply? +

You can create your profile and begin the process, but you’ll need an enhanced DBS before your first shift. We can guide you through applying for one — it typically takes 2–4 weeks to come through.

If you already have a DBS from a previous role, check whether it’s registered on the DBS Update Service — if so, it may be usable immediately.

Can Kalendit lead to a permanent job? +

Yes — many educators on Kalendit have been offered permanent roles by nurseries they’ve worked at through the platform. Nurseries specifically use Kalendit to find reliable practitioners they can hire permanently.

Building a strong rating and becoming a “favourite” at nurseries you work at regularly is the clearest pathway to a permanent offer.

How does the rating system work? +

After every completed shift, the nursery rates the educator and the educator rates the nursery. Ratings are out of 5 and visible on profiles.

Educators with higher ratings appear more prominently in shift matching, receive more invitations and are more likely to be marked as “favourites” by nurseries — which means being the first person notified when shifts come up at settings you’ve worked at before.

When and how do I get paid? +

Payment is processed after each completed and confirmed shift. Payment timing and method are confirmed during your onboarding. If you have a query about a specific payment, contact ops@kalendit.com.

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Bstaff — Bank Staff Management
5 questions
What is Bstaff? +

Bstaff is Kalendit’s bank staff management tool, included free with every nursery account. It gives you a central place to manage your own bank staff pool — add them to the platform, notify them when shifts come up, track their compliance, and deploy them across all your sites.

Most nurseries already have enough bank staff capacity. The problem is visibility. Bstaff makes it visible and deployable.
How do I add my existing bank staff to Bstaff? +

Once your nursery account is approved, you can invite your bank staff to join via email or a shareable link. They download the Kalendit educator app, create their profile and upload their compliance documents. Once approved, they appear in your Bstaff pool and will receive notifications when you post shifts.

Your bank staff are always notified first — before any external Kalendit educator sees the shift.

Can bank staff work across multiple sites in our group? +

Yes — this is one of the most impactful features for multi-site groups. When a bank staff member is added to your Bstaff pool, they can see and accept shifts across all nurseries in your group — not just the site where they originally registered.

This means bank staff who weren’t getting enough hours at one site can pick up shifts at a sister site, utilisation increases across the group, and your need for external cover decreases.

Does Bstaff replace the need for a WhatsApp group? +

Yes. Instead of sending a message to a WhatsApp group and waiting to see who responds, you post the shift in Bstaff. Your bank staff receive an instant push notification, see the shift details and rate, and can accept in one tap. You’re notified the moment someone accepts.

No chasing. No back-and-forth. No calling round at 6:45am.

Is Bstaff free? +

Yes. Bstaff is included free with every nursery account on Kalendit. You only pay the platform fee (20–23%) when a shift is filled by an external Kalendit educator — not when your own bank staff cover it.

Your own bank staff covering shifts via Bstaff costs you nothing extra beyond what you already pay them.
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Pricing & Fees
5 questions
What does Kalendit cost nurseries? +

Kalendit charges a platform fee of 20–23% per confirmed, completed shift when that shift is filled by an external Kalendit educator. That’s it. No subscription, no minimum spend, no setup fee, no hidden charges.

Compare that to a typical agency markup of 40–60% on top of the educator’s hourly rate.

Shifts filled by your own bank staff via Bstaff have no platform fee.
Who sets the pay rate for educators? +

You do. When posting a shift, you set the pay rate you’re willing to offer. Educators see this rate before accepting — so if it’s too low, they won’t apply. Competitive rates attract better educators and faster acceptance.

The platform fee (20–23%) is paid by the nursery on top of the educator’s rate. It is not deducted from the educator’s pay.

Is there a cost to join as an educator? +

No. The Kalendit educator app is completely free to download and free to join. Kalendit does not charge educators a fee or take a percentage of their earnings. The platform fee is paid by the nursery, not the educator.

Are there any hidden charges? +

No. The platform fee (20–23%) is the only charge. No subscription, no platform fee, no minimum spend, no cancellation fee, no temp-to-perm conversion fee. What you see when posting a shift is what you pay.

How do I calculate my potential saving versus an agency? +

Use our free staffing cost calculator to run the numbers for your setting. Enter your current agency spend, typical shift volume and educator rates — and we’ll show you the saving in real terms.

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Compliance & Safeguarding
5 questions
How are educators vetted before their first shift? +

Every educator on Kalendit must have the following verified before they are approved and visible to nurseries:

  • Enhanced DBS check — verified against the DBS Update Service where registered
  • Qualifications — Level 2, Level 3, QTS, EYTS or equivalent, verified from certificates
  • Right-to-work — UK eligibility confirmed
  • Professional references — two references checked
  • Paediatric First Aid — current certificate verified
  • Safeguarding training — current child protection certificate
What happens when an educator’s DBS or safeguarding certificate expires? +

Kalendit tracks expiry dates for all compliance documents automatically. Both the educator and your nursery account receive advance notifications when a certificate is approaching expiry. An educator with an expired document is suspended from the platform until the renewal is uploaded and verified.

Can I access compliance documentation for Ofsted inspections? +

Yes. All compliance documents for educators who have worked at your setting are stored on the platform and accessible to you at any time. Every shift is logged with the educator’s name, qualifications, DBS status and date — giving you a complete, exportable audit trail.

If Ofsted asked tomorrow, you’d have everything you need in one place.
Are educators on Kalendit self-employed or employed? +

Educators on Kalendit operate as independent professionals. They are not employed by Kalendit or by the nursery for individual shifts. Nurseries should satisfy themselves as to the employment status implications for their specific circumstances. We recommend seeking appropriate professional advice if you have questions about employment status.

Does Kalendit have a Safe Onboarding Policy? +

Yes. Kalendit’s Safe Onboarding Policy sets out the checks, verification steps and standards all educators must meet before joining the platform. You can read the policy here.

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Platform & App
5 questions
Is there an app for nursery managers? +

The nursery management dashboard is browser-based and accessible at live.kalendit.com — no app download required. It works on desktop and mobile browsers. The educator-facing Kalendit app (available on iOS and Android) is for educators only.

Where do I download the educator app? +

The Kalendit educator app is free to download:

Can I post a shift from my phone? +

Yes. The nursery dashboard is fully mobile-responsive. You can post shifts, view availability, confirm bookings and access compliance documents from your phone browser at any time — including at 11pm when someone calls in sick for the morning.

What does the staffing cost calculator do? +

The Scoreapp calculator at kalendit.scoreapp.com helps nursery managers calculate the true cost of their current staffing setup — including the management time overhead, agency markup and hidden costs most managers can’t answer off the top of their head.

It takes under 5 minutes and produces a personalised report showing what you’re currently spending and what you could save with Kalendit.

Is my data secure on Kalendit? +

Yes. Kalendit takes data protection seriously — all data is handled in accordance with UK GDPR. Compliance documents uploaded by educators are stored securely and accessible only to approved nurseries the educator has worked with. You can read our full Privacy Policy and Cookie Policy.

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Email us

For educator queries — joining, shifts, payments, documents — email our team directly. We respond within one business day.

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WhatsApp

Prefer to message? Reach the Kalendit team on WhatsApp for faster responses on urgent queries.

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